Our Company Values

At MOV8 Real Estate, we are completely focused on providing property buyers and sellers with the best value for money way to buy and sell property in Scotland. However, we also believe that who we are is just as important as what we do. Here are our company values.

 

Innovative & Fun

We believe that there is always a better way of doing things and we enjoy trying to find out what these are! We are always innovating, stretching ourselves and pushing boundaries to deliver the very best value to our customers, in the most fun way possible. We do things a bit differently, are friendly with our customers and we try not to take ourselves too seriously. We never rest on our laurels or our past successes and we are always seeking to do things better than we did before.

Transparent

We always aim to do what we say we will do and want our customers to trust us completely. We operate in a way that can be easily understood, with well-communicated terms and conditions of business in addition to open and honest fee structures. If we have made a mistake, we will first apologise and then seek to resolve the customer’s issue to their complete satisfaction.

Customer Centric

Everything that we do is for our customers and our clients. We strive to approach our work and our clients with a positive attitude. We will use our expertise to help people and not to sell to them. We match client needs with high quality solutions to help people to get the best results at all times. We strive to be courteous, polite and friendly at all times.

Ethically & Socially Responsible

As a company and as individuals, we care about the world around us. We are among, and provide our services to, the most fortunate people in our society. So we seek to put back by engaging in a range of initiatives to assist local charities and causes. We have committed to giving 10% of our company’s profits to charities and community causes. We strive always to act in a way that displays a strong moral conscience, to tell the truth, never to lie and to seek always to do the right thing.

 

The Prime Minister at 8.30pm on Monday, 23 March 2020 announced unprecedented measures restricting movement of the UK population in order to combat the spread of the Coronavirus Covid-19 pandemic.

We are experiencing a huge surge of calls and email requests following this announcement, at a time when our capacity is more restricted than normal by sickness absence. Our capacity to answer calls will be restricted and more calls than normal will end in voicemail. Those voicemails will then be emailed to our central, team email accounts and allocated appropriately to the relevant staff members.

Viewing Requests

Anyone hoping to view a property will be unable to arrange a viewing in the coming three weeks. Reassuring our clients through this particularly difficult time has to be our top priority.

We will have to take the unprecedented step of not responding to viewing requests in the meantime. When restrictions are lifted on movement we would ask that, if you remain interested, you submit a fresh request.

Please Remain Patient - We Are in This Together

We respectfully ask that anyone first makes contact with us by email in the coming days.

We are all in this together. We ask that everyone tries to be kind to each other and to our staff throughout what are already the most stressful and anxious of times for everyone, let alone someone who is supposed to be moving home.

Best wishes and be safe,
MOV8 Real Estate