1. Why we require your information
MOV8 collects personally identifiable information when you register with us and when you use our services. You do not need to provide us with personal data simply to browse our site except on sections of the site we have asked you to register with us. MOV8 uses this information in order to customise the content you see on our pages, to fulfil your request for certain information and services, to communicate with you generally and to contact you about new services, updates and events.
2. What information do we collect?
Users of our website can register for e-mail newsletters and news updates/invites. This service is entirely optional and you may unsubscribe at any time by clicking on the unsubscribe link contained in these emails.
From time to time we may offer you the option of participating in an online survey. Any specific information you in such a survey is kept confidential and used by us in order to conduct research or improve our services. We will only publish aggregated results unless you have specifically given us permission to publish your responses.
Information from Other Sources
In the normal course of our business we may check some of the information you provide to us against third party databases to confirm that it is accurate.
Cookies and Website Usage Data
Credit and Debit Card Information
We do not store credit/debit card information nor do we share customers details with any 3rd parties.
We use security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request.
3. Access to your information
You have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection 1998. Any access request may be subject to a fee of £20 to cover our costs in providing you with details of the information we hold about you.
4. What information may we share?
There are times when we may need to share the information we learn from you with other parties. We do not sell or rent this information to others. We will from time to time send-on personally identifiable information to other companies or people in the following situations:
MOV8 may share your information with professional advisors such as a firms of independent mortgage advisers operating under the same brand or with solicitor firms that we work in partnership with to provide our services to our clients.
We may share your information with companies or consultants working with MOV8 to provide services such as developing our website or providing us with marketing services or advice on improving customer experience. Other examples include but are not limited to providing marketing assistance by analysing data or helping us with responding to customer enquiries. These partner companies have access to the personal information required in order to perform their functions but may not use it for any other purpose.
Compliance with law
We will release personal information where we are required to do so by law or by any regulations and other rules (including professional and auditing requirements) to which we are subject.
Other than in the above situations you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.
We may edit this policy from time to time. If we make any substantial changes we will notify you by posting an announcement on our web pages.
6. Questions or suggestions